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AI Usage Policy

We adhere to the principles of transparency and responsibility in our use of AI, in line with SDAIA AI Ethics principles.

How We Use AI

Chat Assistant

We use an AI chatbot to answer common questions and provide initial information.

Content Summarization

We use AI to summarize long documents and case studies before human review.

Lead Scoring

We use ML models to score incoming leads and prioritize follow-up.

Our AI Principles

Transparency

We always disclose when a user is interacting with an AI system.

Human Oversight

Every important decision (hiring, pricing, contract signing) is made by a human, not AI.

Non-Discrimination

We periodically test our models to ensure no bias in decisions.

Compliance & Standards

  • SDAIA AI Ethics Principles
  • OECD AI Framework
  • EU AI Act
  • Saudi PDPL

Frequently Asked Questions

Do chatbots replace humans?

No. Chatbots handle repetitive questions only. Any conversation requiring expertise is escalated to a human team member.

Is my data safe with AI?

Yes. We do not share your data with any external AI model without your explicit consent, and we comply with PDPL.

Do you use AI to generate fake content?

No. Every piece of content on our site is reviewed and signed off by a human expert before publication, even when we use AI to help with summarization.

For inquiries about our AI use: [email protected]