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E-commerce service

A store that actually sells not just a website showing products

We build the store and connect what makes it work: a structured catalogue, stock deducted in real time, shipping and delivery zones, online payment, e-invoicing, order and return tracking, and performance measurement — on Odoo or integrated with the store you already run.

  • A structured catalogue and variants
  • Stock connected in real time
  • Shipping and delivery zones
  • Online payment and cash on delivery
  • E-invoicing for orders
E-commerce
Temporary placeholder — slot for the store home page

Direct answers

The questions asked first

Do you deliver on Odoo or on the store we already run?

The default is an Odoo store, because it shares one database with inventory and accounting — so stock is deducted when the order arrives and the invoice is created with no re-keying. If you already run a store (Salla, Zid, Shopify or a custom build) and want to keep it, we first inspect its APIs and what it genuinely supports for syncing products, stock and orders, then decide: full integration, partial sync, or keep it and move reporting. We will not promise an integration before inspecting the interfaces.

How does the store connect to stock and accounting?

The order reserves stock from the same inventory the till and the warehouse deduct from, so nothing sells that is not there; on delivery the invoice and the accounting entries are created automatically, and shipping and return costs land in their own accounts. That is the difference between a store that manages orders and one that manages the business: the first displays, the second knows what is left and what was earned.

How do you handle shipping and online payment?

We connect what you actually use: couriers according to the APIs and coverage areas they offer, the payment provider you hold a merchant account with, and cash on delivery if you want it. We say plainly that the merchant account, its fees and its contract are your responsibility, while we handle the technical connection and testing. Before any commitment we inspect the provider’s API; some providers offer no direct connection and are handled through a scheduled intermediate file.

What actually decides whether an online store succeeds?

Not the launch. A store succeeds or fails on four operating factors: a clear catalogue with correct images and descriptions, a shipping and returns policy understood before purchase, a fast purchase path on mobile, and order and complaint follow-up without delay. So we start with the catalogue and the policies before design, and measure conversion after launch against a baseline — we announce no improvement percentages in advance and guarantee no sales, because demand for the product itself is outside any system.

Deliverables

What we deliver

Eight tangible outputs, each with something you can inspect in the store rather than a recommendation in a document.

Store build and purchase path

Home page, categories, product page, cart and checkout, with a fast mobile experience first because that is where most visits come from.

Output: a store ready to test

Catalogue, products and variants

A logical category structure, attributes and variants (size, colour, weight), units of measure, and related-item groups.

Output: a structured catalogue

Pricing, promotions and coupons

Price lists per channel or customer, promotions with a condition and an outcome, and coupons with usage limits and dates — with no two offers conflicting.

Output: consistent pricing rules

Stock and availability

Available quantity is read from the same stock, with selling blocked at zero or allowed under a stated policy, and updated in real time across channels.

Output: nothing sells that is not there

Shipping and delivery zones

Delivery zones with prices and weight limits, options (delivery, branch pickup, express), and courier connection with shipment tracking.

Output: a calculated shipping cost

Online payment and cash on delivery

Connecting the payment provider you hold a merchant account with, enabling cash on delivery if you want it, and testing the whole path before launch.

Output: a tested payment path

E-invoicing for orders

The invoice is issued from the order data itself with its QR code and the customer’s tax details where required, with no re-keying.

Output: an invoice from the same order

Orders, returns and follow-up

An orders board with each order’s status, a returns policy enforced in the system against the order reference, and customer notifications at every status change.

Output: an order tracked from purchase to delivery

Method

The method

Six stages that start with the catalogue and the policies rather than the design, because a beautiful store with a weak catalogue does not sell.

  1. 01

    Store and catalogue analysis

    Reviewing the current products, categories and prices — what is publishable and what needs rewriting or a new image — and settling the channels.

    Output: a current-state report and a catalogue plan

  2. 02

    Experience and policy design

    The mobile purchase path, the page structure, and the shipping, returns and privacy policies written before design rather than after it.

    Output: an experience map and approved policies

  3. 03

    Build the store and the catalogue

    Building the templates and pages, entering or migrating products, variants and images, and configuring categories, search and filters.

    Output: a store with a complete catalogue

  4. 04

    Connect stock, accounting, payment and shipping

    Connecting stock, accounting and e-invoicing, enabling the payment provider and the courier, and configuring delivery zones and their prices.

    Output: a full order passing from checkout to delivery

  5. 05

    Test and launch

    Complete trial orders — buy, pay, ship and return — on mobile and desktop, then launch with first-day monitoring.

    Output: a tested, launched store

  6. 06

    Measure and improve

    Reading the indicators against the baseline, fixing the drop-off points in the purchase path, and reviewing the catalogue and its best and worst sellers.

    Output: a measurement report and prioritised improvements

Measurement

What we measure after launch

The indicators we baseline before intervening and measure afterwards — from your own store data.

Conversion rate

The share of visits that end in an order, and for each step of the purchase path separately to see where the customer drops off.

Abandoned carts

Who added and did not finish, and where they stopped — shipping, payment or the sign-up step — usually the first thing to fix.

Average order value

The average value and the number of items per order, and what promotions and recommendations did to both.

Picking and shipping time

From order confirmation to leaving the warehouse and then to delivery — where the effect of the stock and courier connections shows.

Returns and cancellations

The return rate and its reasons per product, because an item returned often is a catalogue or description problem, not a system one.

These are indicators read from your own data, not promises of numbers. We build the baseline with you before starting and present the difference afterwards in a measurement report. We guarantee no sales, no search ranking and no advertising result — those are decided by the product, the market and the budget.

Store types

The kinds of store we build

Each kind has its own details: size variants are not grocery weights, and a fashion returns policy is not a digital product’s.

Fashion and apparel

Size and colour variants, a size guide, a clear returns policy, and stock per variant rather than per product.

Electronics and devices

Comparable specifications, serial numbers for devices, warranty and service follow-up, and a higher order value that needs careful choice.

Grocery and rapid delivery

Weighed items, delivery slots, blocking out-of-stock sales, and a direct link to stock and reordering.

Health and beauty

Expiry dates and lots for certain products, clear usage descriptions, and alerts before expiry.

Home and furniture

Large items with different weights and shipping dimensions, a calculated delivery cost, and installation that needs scheduling.

Wholesale and B2B

Price lists per customer, minimum order quantities, credit payment terms, and a quotable price approval inside the portal.

Services and subscriptions

Selling a service or an appointment rather than a product, with a calendar and booking, automatic renewal, and a pre-due reminder.

Gifts and occasions

Gift wrapping and a message, delivery on a chosen date, and seasonal products priced differently from the rest of the year.

Integration

The store is not an island

An order deducts stock, creates its invoice and entry, ships through the courier and is measured in analytics — from the same movement.

Inventory and warehouse

An order reserves from the same stock the till deducts from, so nothing oversells and nothing is picked twice.

Accounting and e-invoicing

The invoice, entries, shipping cost and returns are created from the order itself, matching sales to the ledger with no double entry.

Couriers and tracking

Creating the shipment label, linking the tracking number to the order, and updating the customer instead of messaging them by hand.

Payment gateways

Connecting the provider you hold a merchant account with, and following payment and refund status on the same order.

Marketing and analytics

Connecting measurement tools and purchase events with campaign tags, so you know which channel brings orders rather than visits.

Scope

Engagement scopes

Described scope with no published prices: cost depends on the number of products, channels and integrations and the size of the migration, and is quoted after we analyse the store.

نطاق مركّز

Launch store

A structured catalogue up to a sensible product limit, product page, cart and checkout, shipping by zone, online payment, and returns policies.

The right first store

النطاق الكامل

Integrated store

Everything in Launch store plus stock, accounting and e-invoicing integration, the courier and tracking, and measurement and optimisation tools.

The common scope

نطاق ممتد

Multiple channels and branches

Everything above with branch tills and the online store on one stock, a B2B wholesale channel, per-channel price lists, and additional customisation.

Quoted after we analyse the store

We publish no price before analysing the store: cost follows the number of products, channels, integrations and the size of the migration.

FAQ

Questions asked before signing

Direct answers on scope, responsibility and what we do not guarantee — without inflation.

Do you deliver on Odoo or on the store we already run?

The default is an Odoo store, because it shares one database with inventory and accounting — so stock is deducted when the order arrives and the invoice is created with no re-keying. If you already run a store (Salla, Zid, Shopify or a custom build) and want to keep it, we first inspect its APIs and what it genuinely supports for syncing products, stock and orders, then decide: full integration, partial sync, or keep it and move reporting. We will not promise an integration before inspecting the interfaces.

How does the store connect to stock and accounting?

The order reserves stock from the same inventory the till and the warehouse deduct from, so nothing sells that is not there; on delivery the invoice and the accounting entries are created automatically, and shipping and return costs land in their own accounts. That is the difference between a store that manages orders and one that manages the business: the first displays, the second knows what is left and what was earned.

How do you handle shipping and online payment?

We connect what you actually use: couriers according to the APIs and coverage areas they offer, the payment provider you hold a merchant account with, and cash on delivery if you want it. We say plainly that the merchant account, its fees and its contract are your responsibility, while we handle the technical connection and testing. Before any commitment we inspect the provider’s API; some providers offer no direct connection and are handled through a scheduled intermediate file.

What actually decides whether an online store succeeds?

Not the launch. A store succeeds or fails on four operating factors: a clear catalogue with correct images and descriptions, a shipping and returns policy understood before purchase, a fast purchase path on mobile, and order and complaint follow-up without delay. So we start with the catalogue and the policies before design, and measure conversion after launch against a baseline — we announce no improvement percentages in advance and guarantee no sales, because demand for the product itself is outside any system.

Who prepares the images and the product descriptions?

The client, because they own the product and the credibility. We hand over clear requirements: image size, background and count per product, the description structure (what it is, who it is for, dimensions or specifications, usage, warranty), and a list of products that cannot be published with their current imagery. If you need photography or copywriting we refer specialist suppliers and take no commission — so we are not a party to content quality.

What is out of scope?

Content, imagery, prices and the commercial returns policy (we draft it with you, but the decision is yours), opening merchant accounts with payment providers and couriers and bearing their fees, running advertising campaigns and buying media, and legal advice on e-commerce and data-protection rules. We build, connect, test and train your team to run the day-to-day.

How do we start if our catalogue is large and disorganised?

We do not publish everything in the first phase. We sort the products into three groups: the ones driving most sales, published first and to full quality; the ones to publish later; and the ones that should not be sold online at all (loose weight or bespoke specifications). That shortens time to launch considerably and makes the first store readable rather than crowded — then we expand after reading the first month of sales.

Request a store analysis

Four details are enough: what you sell, how many products, whether you already run a store, and whether you also want wholesale or in-branch selling.

  • A written analysis of the current state
  • Written scope before any commitment
  • A list of what we prepare and what you prepare
Services needed

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Ready for a store that is run, not just displayed?

Tell us your business, how many products you have and which channels you use, and we will come back with a delivery plan and a clear scope — or a quick analysis of your existing store.

Request a proposal

We are a systems implementation and integration company, not a certification body, an e-commerce platform agent, a payment provider or a courier. We build, connect, test and train; content, imagery, pricing, provider accounts and statutory compliance — including e-commerce and data-protection rules — remain the client’s responsibility. We guarantee no sales, no conversion rate and no search ranking, and we announce no figure before measuring it against an agreed baseline.

Or contact us directly